SHIPPING & DELIVERY
You can find the most frequently asked questions about shipping and delivery.
If you have questions not answered on this page feel free to contact us here
See below for standard shipping times per country and shipping method. Please note that due to certain circumstances (eg severe weather conditions, postal strikes, ...) shipping can take longer than stated here. All our orders are trackable.
Australia:
UPS Standard: 5-9 working days
UPS Express: 3-4 working days
Australia Post: 6-7 working days (at the moment we only ship with UPS to Australia as we are experiencing massive delays with regular postal service)
Austria:
UPS Standard: 2-3 working days
UPS Express: 1-2 working days
Österreichische Post: 3-6 working days
Belgium:
UPS Express: 1-2 working days
B Post: 3-6 working days
Denmark:
UPS Express: 1-2 working days
Bring: 2-3 working days
Budbee: 2-4 working days
Finland:
UPS Express: 1-2 working days
Bring: 3-4 working days
Budbee: 2-4 working days
France:
UPS Express: 1-2 working days
La Poste: 5-7 working days
Colissimo: 4-5 working days
Germany:
UPS Standard: 2-3 working days
UPS Express: 1-2 working days
Deutsche Post: 4-7 working days
DHL: 3-5 working days
Hong Kong:
UPS Express: 1-3 working days
Iceland:
UPS Express: 2-3 working days
Pósturinn: 2-3 working days
Israel:
UPS Express: 1-2 working days
Israel Post: 2-7 working days
Italy:
UPS Express: 2-3 working days
Poste Italiane: 3-6 working days
The Netherlands:
UPS Express: 1-2 working days
Post NL: 3-6 working days
Budbee: 2-4 working days
Norway:
UPS Standard: 2-3 working days
UPS Express: 1-2 working days
Bring: 2-3 working days
Sweden:
Budbee: 2-4 working days
Early Bird: 3 working days
Schenker: 1-2 working days
Switzerland:
UPS Express: 1-2 working days
Swiss Post: 3-6 working days
UK:
UPS Standard: 3-4 working days
UPS Express: 1-2 working days
Evri: 5-6 working days
Royal Mail: 3-6 working days
USA:
UPS Standard: 3-5 working days
UPS Express: 2-3 working days
USPS: 4-6 working days
All other European countries:
UPS Standard: 2-3 working days
UPS Express: 1-2 working days
Local postal services: 2-7 working days
All other non-European countries:
UPS Standard: 3-5 working days
UPS Express: 1-3 working days
Local postal services: 2-7 working days
Absolutely! We strive to make our products available to customers all around the world. While we currently offer shipping to many countries, we understand that there may be some locations where we haven’t been able to provide service just yet. However, please be assured that we are actively working on expanding our shipping to reach as many countries as possible.
Depending on the country and adress your are ordering to we offer several different shipping options.All our shipments are trackable and you will receive a tracking link with your shipping confirmation e-mail.For shipments with local postal services or local last mile partners you normally will receive your package directly home to your mailbox. If for some reason the parcel can't be delivered to your mailbox, it will go to your local postal service or postal service partner and you will be notified when and where to pick it up.
Australia: UPS Standard, UPS Express, Australia Post (Update: at the moment we only ship with UPS to Australia as regular postal shipment have seen massive delays due to COVID).
Austria: UPS Standard, UPS Express, Österreichische Post
Belgium: UPS Express, B Post
Denmark: UPS Express, Budbee, Bring
Finland: UPS Express, Budbee, Bring
France: UPS Express, La Poste
Germany: UPS Standard, UPS Express, Deutsche Post, Budbee
Hong Kong: UPS Express
Iceland: UPS Express, Pósturinn
Israel: UPS Express, Israel Post
Italy: UPS Express, Poste Italiane
The Netherlands: UPS Express, Budbee, Post NL
Norway: UPS Standard, UPS Express, Bring
Sweden: Budbee, Early Bird, Schenker
Switzerland: UPS Express, Swiss Post
UK: UPS Standard, UPS Express, Royal Mail, Evri
USA: UPS Standard, UPS Express, USPS
All other countries: UPS Standard, UPS Express, local postal services
Absolutely!
All orders irrespective the shipping method you chose have tracking so you can be safe they arrive in good time!
Once the order is shipped you will receive a shipping confirmation email with a tracking link. Please bear in mind that it might take a while until the tracking link works.
You can track your order on the following websites depending the shipping method you chose:
UPS Standard & Express:
https://www.ups.com/track?
All Local Postal Services:
https://tracking.asendia.com/
Budbee: Budbee (you will need to download the Budbee app)
Australia: Australia Post (Update: at the moment we only ship with UPS to Australia as regular postal shipment have seen massive delays due to COVID).
Austria: Österreichische Post
Belgium: BPost
Denmark: Bring, Budbee (you will need to download the Budbee app)
Estonia: Omniva
Finland: Posti, Budbee (you will need to download the Budbee app)
France: La Poste
Germany: Deutsche Post, Budbee (you will need to download the Budbee app)
Iceland: Pósturinn
Israel: Israel Post
Italy: Poste Italiane
Latvia: Latvijas Pasts
Lithuania: Lietuvos paštas
The Netherlands: Post NL, Budbee (you will need to download the Budbee app)
Norway: Posten Bring
Sweden: Early Bird, DB Schenker, Budbee, Postnord
Switzerland: Swiss Post
UK: Royal Mail
USA: USPS
All other countries: https://tracking.asendia.com/tracking/
All shipment methods: https://tracking.asendia.com/tracking/
Shipping cost varies depending on country and shipping method you choose. Just go to the check-out and see what the actual cost for your order is.
For countries outside the EU import tax and/or import duty may apply (for most countries though there is a certain threshold below which no tax and/or duty applies). Please check with your local authorities to make sure there are no surprises as Understatement is not responsible to cover such taxes or duties.
Israel: for orders over 75 US$ VAT will be applied and locally collected. For orders over 75 US$ and when shipping with UPS there will be a "UPS brokerage fee" applied by UPS which is a fee for UPS handling the VAT.
Norway: we got you covered! All customs & duties are paid by us.
Switzerland: find more information on the website of the Swiss Post.
UK: orders below 135 £ are free from tax and duty. Find more information on the website of the UK Government.
It may take up to 48 hours before the tracking link is updated.
Sometimes this happens but we are here to help.
Please contact us via live chat, contact form, or email us on customer@shopunderstatement.com and we will be happy to help.
Shipments that do not fit the mailbox will normally be retained at the local delivery office or service point for around 1 to 2 weeks. If you choose not to collect the package, it will be returned to us and the handling fees will be applied.